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Tech Glitch Disrupts NYC High School Admissions as Deadline Extended

Mymoena Davids by Mymoena Davids
December 6, 2024
in Education, Metro
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A technological glitch in the NYC Department of Education’s (DOE) admissions tool caused significant stress for families applying to two prominent Manhattan high schools on Wednesday, December 4th. The glitch, which affected predictions for the NYC Lab School for Collaborative Studies and Millennium High School, prompted the DOE to extend application deadlines. Originally set to close on December 4, the deadline has been extended to Monday, December 9th for general applicants and January 10th for those directly impacted.

The glitch occurred in the “chance of offer” tool, developed by MIT, which uses lottery numbers and admission criteria like grades and borough residency to estimate students’ chances of acceptance. Incorrect data in the tool provided inaccurate predictions, leading some families to question their rankings. The DOE has since corrected the error and assured parents the system now reflects accurate probabilities. “We apologize for this inconvenience,” said Jenna Lyle, a DOE spokesperson.

This is the third technical mishap involving DOE systems in the past year, including delays in middle school application launches and data breaches. The high school admissions process, involving over 400 schools with varying criteria, is already considered complex and high-stakes, exacerbating frustration among families. Some parents called the process a “joke,” while consultants criticized it as increasingly overwhelming due to additional policy changes, such as allowing unlimited school applications.

In response to the glitch, approximately 1,600 families were directly notified via email. DOE officials emphasized the issue affected a small percentage of students and reiterated that the admissions results timeline remains unchanged, with offers expected on March 6, 2025. 

The admissions tool was introduced last summer as a resource for families navigating competitive school choices. Despite the setback, the DOE maintains that the tool provides valuable insights and guidance. However, some families and advocacy groups are urging the department to enhance its technical systems to prevent future disruptions.

As NYC grapples with the challenges of a digitalized admissions system, the DOE’s commitment to transparency and timely resolutions will remain under scrutiny. Families now await March’s admissions decisions, hoping for a smooth conclusion to an already arduous process.

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