On Friday, March 7th, Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced a $2.4 million capital investment to expand digital access for underserved communities across New York City. The funding will support renovations of computer labs in libraries and older adult centers and initiatives to enhance digital literacy and connectivity for thousands of residents.
The city unveiled the NYC Digital Equity Roadmap alongside the investment, outlining 11 new initiatives to improve internet access, provide digital skills training, and enhance technological resources in public spaces. The plan is part of the administration’s broader push to bridge the digital divide, particularly in communities with limited internet access and technology.
“In today’s digital age, access to the internet, devices, and digital literacy is not a luxury—it’s a necessity,” said Mayor Adams. “Our administration remains committed to bridging the digital divide, and with today’s $2.4 million investment, we are ensuring that every New Yorker has the tools they need to thrive. We are meeting New Yorkers where they are—expanding computer labs in our libraries and older adult centers across the five boroughs—to provide critical resources and advance equity across our city.”
The Digital Equity Roadmap introduces several key initiatives, including establishing a Digital Equity Working Group to coordinate efforts across city agencies, creating a Chief Digital Equity Officer, and expanding NYCHA’s mobile computer lab fleet to bring internet access directly to public housing residents.
The roadmap also emphasizes increasing digital resources for older adults by upgrading technology in older adult centers and providing targeted digital skills training. Another initiative focuses on expanding free internet access in public and affordable housing, with a new pilot program set to offer wireless internet to Section 8 households.
Fraser highlighted the administration’s commitment to ensuring all New Yorkers have access to digital resources. “From day one, the Adams administration’s efforts to bridge the digital divide have centered on the immediate needs of underconnected New Yorkers,” Fraser said. “Today’s publication of the NYC Digital Equity Roadmap announces new initiatives and investments that build upon our strong existing foundation and create the conditions for long-term success. Our focus remains on the fundamentals of digital equity: equitable access to internet, devices, and digital skills training.”
The roadmap builds on initiatives such as Big Apple Connect, a municipally subsidized program providing free internet and basic cable TV to 330,000 NYCHA residents. The city also offers more than 450 public computer centers across the five boroughs and 2,000 LinkNYC kiosks that provide free Wi-Fi, nationwide calling, and emergency services.
With an estimated 10% of New Yorkers lacking a home computer, city officials say the new initiatives will play a crucial role in expanding digital access and creating opportunities for residents in need.
